Manager Techno-functional BA

About the role

We are seeking a high-performing Principal Consultant / Senior Business Analyst – Project Delivery Lead to drive AI/ML-led digital transformation initiatives for high-tech clients. This role sits at the intersection of business, data, and technology, and involves leading end-to-end delivery—from problem definition and hypothesis building to solution implementation and measurable business impact.

What you'll do

• Lead end-to-end delivery of AI/ML-driven transformation projects across business functions such as customer experience and service operations
• Collaborate with stakeholders to gather and translate business requirements into structured, actionable solutions
• Formulate hypotheses, identify relevant data, and design and execute experiments to validate assumptions
• Analyze results and deliver data-driven insights and recommendations to stakeholders
• Apply AI/ML and advanced analytics concepts to guide solution design, including exposure to Generative AI and emerging approaches

What you need

• 9–10 years in software engineering
• SQL
• Python
• Machine learning
• LLMs
• JIRA
• Prototyping
• Any graduate

Good to have

• PowerPoint
• Confluence
• Business analysis