Network Engineer

About the role

With minimal supervision, perform tasks associated with repair of the client’s voice and data networks, and perform leadership tasks as needed. The Network Engineer will communicate via phone, email and in system notes with the client and internal stakeholders. A working knowledge of Windows operating systems is expected, with Linux or UNIX a plus.

What you'll do

• Provide technical support and manage customer escalation at this level
• Prioritize and respond to customer requests in timely manner
• Own and troubleshoot network issues
• Work collaboratively with both internal teams and third-party vendor support and engineering teams
• Perform proactive monitoring of the core and edge network using various NMS tools

What you need

• 1–3 years in it support & networking
• Firewalls
• TCP/IP
• Routing and switching
• Networking
• Troubleshooting
• Hardware
• Any graduate

Good to have

• CCNA
• Linux
• Windows