Officer, Customer Service Officer, Consumer Banking Group

About the role

Officer, Customer Service Officer, Consumer Banking Group at DBS Bank India. Provide professional and high-quality service to customers, addressing their banking inquiries and transactions efficiently.

What you'll do

• Provide professional and high-quality service to customers, addressing their banking inquiries and transactions efficiently
• Identify customer needs and proactively introduce relevant banking products, services, and digital solutions
• Handle and resolve customer feedback and complaints in a timely and empathetic manner
• Collaborate with internal branch teams and support units to ensure seamless operational workflow
• Adhere strictly to regulatory requirements, compliance guidelines, and internal bank policies to mitigate operational risks

What you need

• 1–3 years in customer support & success
• Customer service
• Problem solving
• Diploma or B.Com or BBA

What you get