Operation Engineer

About the role

In a world where cities are constantly evolving and more and more people choose to live in them, we at KONE stand with one clear aim: to shape the future of cities. We make urban life more vibrant and livable. And we do it by enabling safe, sustainable, and effortless people flow for all. We shape the future of cities.

What you'll do

• Operations & Incident Management
• Manage and contribute to end-to-end incident lifecycle , ensuring timely resolution within defined SLAs and KPIs
• Perform advanced troubleshooting across multiple technologies and environments (global and local)
• Lead and/or support problem management and root cause analysis (RCA) initiatives
• Collaborate with cross-functional teams (Product Owners, Developers, Business, and Support teams) for issue resolution

What you need

• 1–3 years in software engineering
• Git
• Python
• AWS
• CI/CD
• Jenkins
• PowerShell
• Any graduate

Good to have

• Employee engagement
• Root cause analysis