Operations Manager

About the role

An experienced operations professional responsible for owning end-to-end field operations for digital learning projects across multiple states and districts. Leads a team of operations associates and field coordinators, manages the vendor and logistics ecosystem, and holds accountability for project timelines, quality standards, and budgets.

What you'll do

• Own end-to-end planning and execution of field operations for digital learning labs in government and private schools across India
• Build and track rollout plans covering timelines, milestones, dependencies, resource allocation, and risk mitigation, and hold accountability for on-time delivery
• Lead, coach, and manage a team of Operations Associates and field coordinators, allocating territories, setting goals, and reviewing performance
• Identify, onboard, and manage vendors for hardware, infrastructure, accessories, printing, paper, and packaging
• Oversee logistics and inventory planning, including dispatch scheduling, warehousing, and state-wise, district-wise, and block-wise alignment and reconciliation

What you need

• 3–4 years in operations
• Vendor management
• Reporting
• Coordination
• SOP writing
• Reconciliation
• Performance management
• Any graduate

Good to have

• Excel
• Ticketing tools
• PowerPoint
• Warehouse operations

What you get

• ₹8 L–₹10 L a year