Operations Support Senior Supervisor

Citi·India

Pay not statedSenior levelFull-time

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About the role

Responsible for achieving and monitoring team quality (online and offline), customer satisfaction, meet/exceed business plan financial commitments (unit cost) Conduct regular process reviews to identify improvements Motivate employee performance and continuously develop talent though encouragement, feedback and coaching

What you'll do

Responsible for achieving and monitoring team quality (online and offline), customer satisfaction, meet/exceed business plan financial commitments (unit cost)
Conduct regular process reviews to identify improvements

What you need

6–10 years in operations
Any graduate

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