Pet Relationship Manager

About the role

Do you have a passion for pets and a knack for building relationships? Are you a natural advocate who thrives on helping others? If so, then the Pet Relationship Manager role at Supertails might be the purrfect fit for you! As a PRM, you'll be the friendly face that welcomes pet parents and their companions through our doors.

What you'll do

• Be the friendly face that welcomes pet parents and their companions through our doors
• Wear many hats, acting as a client service representative, a wellness advocate, and a concierge for all things pet-related
• Be the first point of contact for pet parents, setting the tone for their visit
• Manage customer journey and visit schedule calendar for Vets, Groomers, and customers
• Manage shelf space, display and merchandising

What you need

• 2–5 years in finance, audit & banking
• Cross-selling
• Customer service
• SOP writing
• Any graduate

What you get

• ₹3.8 L–₹4.5 L a year