Researcher Trainee
HireRight·Nagpur
- Can I apply
- Open to any education · Fresher
- Pay
- Pay not stated
- Source
- From the company's careers page · 1 week ago
- How to apply
- On HireRight's site (iCIMS): account needed, ~10–15 min
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About the role
1–2 years of experience in customer service, service desk, operations support, or technical support environment.
What you'll do
- Customer-centric approach with focus on empathy, active listening, and ownership of customer experience
- Basic troubleshooting mindset, including probing, validation, and use of approved knowledge articles before escalation
- Attention to detail for accurate categorization, mandatory fields, caller details, screenshots, logs, and resolution notes
What you need
- 1–2 years in operations
- Documentation
- MS Office
- Data entry
- Ticketing tools
- SOP writing
- Customer service
- Any graduate
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