Process Associate

About the role

Be responsible for Accounts Payable responsibilities for a global client’s F&A process Will be responsible for all accounts payable activities for the assigned entities Be responsible for Invoice Processing and Troubleshooting Strict adherence to Activities TAT, Accuracy, KPIs and other SLAs

What you'll do

• Respond To Customer Queries And Issues Through Email Or Chat, Ensuring Prompt And Effective Resolution
• Accurately Enter, Update, And Manage Data In Various Systems And Databases
• Troubleshooting Problems, Providing Solutions, And Escalating Issues To Higher Levels Of Support When Necessary
• Monitor And Ensure The Quality And High Accuracy Of Processed Data And Customer Interactions
• Identify Inefficiencies And Suggest Improvements To Enhance Operational Workflows

What you need

• 0–1 years in operations
• Accounts payable
• Excel
• Any graduate

Good to have

• SAP