Process Associate

About the role

E0 (Sub banding depending on years of experience) Be responsible for Accounts Payable responsibilities for a global client’s F&A process Will be responsible for all accounts payable activities for the assigned entity Be responsible for Invoice Processing, Vendor queries, dispute management, Vendor helpdesk.

What you'll do

• Respond To Customer Queries And Issues Through Email Or Chat, Ensuring Prompt And Effective Resolution
• Accurately Enter, Update, And Manage Data In Various Systems And Databases
• Troubleshooting Problems, Providing Solutions, And Escalating Issues To Higher Levels Of Support When Necessary
• Monitor And Ensure The Quality And High Accuracy Of Processed Data And Customer Interactions
• Identify Inefficiencies And Suggest Improvements To Enhance Operational Workflows

What you need

• 0–4 years in operations
• Accounts payable
• Excel
• M.Com or B.Com

Good to have

• SAP