Process Associate-Voice

About the role

To validate candidate’s records uploaded under “check-in” process To give directions to the candidates at the time of greeting like to adjust their workspace or asking candidates to take the photographs again To supervise candidates during the testing session using video streaming and a remote administration console.

What you'll do

• Supervise candidates during the testing session using video streaming and a remote administration console
• Monitor for any suspicious or noteworthy activity, and communicate with candidates if needed
• Make sure that the candidates are following all testing policies and are not risking exam security
• Implementing feedback given during monitoring sessions by PICs / Team Leads
• Ensuring data security - proprietary data of customers

What you need

• 1–3 years in operations
• Reporting
• Documentation
• CRM
• Any graduate