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Process Manager

eClerx·Mohali, Chandigarh

Pay not stated8–14 yrsFull-time

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About the role

Process Manager at eClerx. Responsible for routing/ optimizing of trips, OTA and OTD.

What you'll do

  • Responsible for routing/ optimizing of trips, OTA and OTD
  • Responsible for the on time closure of complaints/escalations
  • Interacting with employees and team leads for any kind of communication / feedback regarding Transport
  • Overlook for compliance management of all types of documents of vendor, drivers and vehicle
  • Putting efforts in order to continuously improve upon the efficiency in terms of cost control & reduction

What you need

  • 8–14 years in operations
  • Team management
  • Telecom
  • Problem solving
  • MBA or BBA

What you get

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