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Process Trainer

Teleperformance (TP)·India

Pay not stated8–14 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Process Trainer at Teleperformance (TP). Responsible for Reports and Data from Operations and Support.

What you'll do

  • Responsible for Reports and Data from Operations and Support
  • Responsible for adhering the processes
  • Ensure accurate forecasting of call volumes are done so as to effectively manage the roster
  • Initiate automated support process
  • Handle a team efficiently

What you need

  • 8–14 years in customer support & success
  • Any graduate

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