Program Manager, Amazon Now

About the role

The L5 Program Manager at Amazon Now is responsible for strategically planning, leading, and executing small to medium-scale projects and programs that drive operational excellence across Amazon Now's ultra-fast delivery network. This role focuses on managing dark store operations, scaling initiatives, and ensuring seamless execution of key programs that impact customer experience and operational efficiency.

What you'll do

• Program Execution & Delivery
• Own and manage lifecycle activities for 2-3 medium-sized programs simultaneously, driving end-to-end delivery from conception to implementation
• Develop and execute project plans, securing resources and managing implementation across cross-functional teams
• Track tasks, deliverables, deadlines, and milestones through regular status checks with stakeholders
• Make appropriate trade-offs to optimize timelines and deliverables in consultation with stakeholders

What you need

• 5–9 years in consulting & strategy
• Excel
• SQL
• Process improvement
• Project management
• Root cause analysis
• Stakeholder management
• Any graduate

Good to have

• Six Sigma
• Data visualisation
• Kaizen
• Tableau

What you get