Program Manager - Data Ops

About the role

As a Program Manager - Data Ops within the India Operations Team, you will be responsible for managing technical customer projects and ensuring those projects are delivered in a timely manner and to a high standard. You will bridge project delivery with core technical execution, working closely with Systems Engineers, Computer Vision/AI specialists, Product, and Data & Operations teams.

What you'll do

• Project Execution & Governance: Accountable for the successful execution, management, and delivery of customer and internal technical projects
• Planning & Milestone Tracking: Create, maintain, and update detailed project plans, tracking all milestones, technical dependencies, risks
• Client Performance & Management: Drive and manage Post-deployment Performance & System Tuning initiatives specifically aimed at continuously improving customer TLP…
• Specialized Technical Track Delivery: Take project ownership of key technical systems and delivery streams, including agentic performance improvement
• Stakeholder & Customer Communication: Lead customer communications, serving as the primary delivery and technical coordination point of contact to build strong working…

What you need

• 10–18 years in consulting & strategy
• Stakeholder management
• Project management
• Computer vision
• JIRA
• Agile
• Confluence
• B.Tech or B.E. or B.Sc or BCA or BBA

Good to have

• Salesforce
• Customer success
• Performance management
• ETL