Program Manager , SWA - Ops integrations

About the role

Ship with Amazon (SWA) is looking for a Program Manager to join the Ops Integrations (OI) team. In this role, you will own and drive programs that enable seamless integration between SWA operations and internal/external stakeholders. You will work cross-functionally with technology, operations, product, and business teams to deliver scalable solutions that improve operational efficiency and customer experience.

What you'll do

• Process Improvement: Identify gaps in existing operational workflows, design scalable process improvements
• Own and drive programs that enable seamless integration between SWA operations and internal/external stakeholders
• Work cross-functionally with technology, operations, product, and business teams to deliver scalable solutions that improve operational efficiency and customer experience

What you need

• 3–6 years in consulting & strategy
• Excel
• Project management
• Process improvement
• Change management
• SOP writing
• Any graduate

Good to have

• SQL
• Business analysis
• Lean manufacturing
• Six Sigma
• Material handling