Program/Project Manager 3

About the role

Program/Project Manager 3 at Lam Research. Own and drive the end-to-end warranty recovery program, maximizing recovery of warranty costs from suppliers for failed parts and services.

What you'll do

• Own and drive the end-to-end warranty recovery program, maximizing recovery of warranty costs from suppliers for failed parts and services
• Provide actionable insights on warranty recovery performance, recovery rates, aging and open opportunities
• Analyze and report warranty spend by I&W and CSBG, identifying key cost drivers, high-failure parts, supplier trends and recovery gaps
• Develop and maintain dashboards and KPIs for warranty spend and recovery, and present periodic insights and recommendations to leadership and stakeholders
• Partner with PG, CSBG, Supplier Quality, Procurement, Finance, Reverse Logistics and Repair Operations to drive Warranty recovery targets

What you need

• 8–12 years in consulting & strategy
• PowerPoint
• SQL
• Excel
• Process improvement
• Data analysis
• SAP MM
• MBA or B.Tech or B.E.

Good to have

• Project management
• Agile
• Power BI
• Six Sigma
• Costing