Room Service Order Taker

About the role

ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift’s

What you'll do

• Ensure that the guests are offered the highest level of personalized service at
• Follow up and action is crucial
• Provide a courteous, professional, efficient and flexible service at all times
• Perform opening and closing procedures established for the Place of Work as
• Handle cash and credit card payments. To have a thorough understanding and

What you need

• 2–5 years in hotels, food & travel
• Customer service
• Cross-selling
• Diploma or BBA

Good to have

• Hospitality

What you get