Senior Administrator - Database Support

About the role

The Senior Product Support Administrator plays a critical role in maintaining and optimizing the performance of lab equipment, networks, and computer systems. This position is essential for ensuring smooth operations and minimal downtime, directly impacting project delivery and overall lab efficiency.

What you'll do

• Implement And Enable New Subnet Access In The Lab Gateway In Accordance With Project Specifications
• Design And Prepare The Test Bed Topology Setup Based On Project Requirements, Ensuring Readiness For Testing Phases And Enhancing Experimental Accuracy
• Address And Resolve Day-To-Day Lab-Related Issues Promptly, Maintaining Minimal Downtime And Ensuring That Project Timelines Are Met Efficiently
• Manage And Maintain An Accurate Inventory Of Lab Equipment Across All Facilities, Ensuring Availability, Proper Functioning, And Adherence To Project Needs
• Proficiency In Diagnosing Technical Issues Across Hardware, Software, And Network Systems

What you need

• 3–6 years in it support & networking
• Hardware
• Any graduate

Good to have

• ITIL

What you get