Senior Administrator - Python

About the role

The Sr Administrator for Tools & Automation plays a crucial role in providing advanced technical support and troubleshooting expertise. This position focuses on conducting root cause analysis and resolving complex technical and security issues to enhance customer satisfaction and maintain operational integrity.

What you'll do

• Adhere To Quality Standards, Regulatory Requirements, And Company Policies By Implementing Python And Powershell Scripts To Automate Compliance Checks And Reporting…
• Provide Advanced Support For Complex Incidents Escalated By Analysts By Utilizing Python And Powershell To Perform Root Cause Analysis And Implement Effective Solutions…
• Conduct Value-Adding Activities Such As Managing And Updating The Knowledge Base Using Python Scripts
• Resolve Complex Support Tickets Within Agreed Slas By Leveraging Powershell For System Diagnostics And Collaborating With Cross-Functional Teams To Ensure Seamless…
• Enhance Customer Experience And Csat By Employing Effective Problem-Solving Techniques In Python And Powershell

What you need

• 0–1 years in software engineering
• Python
• PowerShell
• Root cause analysis
• Any graduate

Good to have

• ITIL