Senior Associate - NOMC

About the role

The NOC Lead is responsible for overseeing the 24x7 monitoring, management, and operational performance of the Advanced Metering Infrastructure (AMI) ecosystem. The role focuses on ensuring network availability, meter communication health, system uptime, incident management, and seamless coordination between field teams, technology partners, and utility stakeholders.

What you'll do

• Lead the Network Operations & Monitoring Center (NOC/NOMS) for AMISP operations
• Monitor end-to-end AMI infrastructure, including Smart Meters, DCUs, Head End System (HES), MDM, and communication networks
• Ensure continuous monitoring of meter communication, data acquisition, and system performance
• Track network availability, communication success rates, and operational KPIs
• Manage incident detection, troubleshooting, escalation management, and timely resolution

What you need

• 8–12 years in electrical & electronics
• Telecom
• Root cause analysis
• Performance management
• MIS reporting
• Troubleshooting
• B.Tech or B.E.

Good to have

• PLC
• IoT
• SAP