- Can I apply
- Open to any education · 4–7 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Cisco's site: account needed, ~10–15 min
Read from the company's own careers page; you apply on their site.
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About the role
We are looking for a Junior GenAI Support Engineer to join Global DevOps Support at PDC, supporting the operational backbone behind the GenAI tools, agents, and connectors used across R&D. Working alongside senior team members, this role helps run the dedicated AI tools support function, assists with the service account and secrets lifecycle for AI connectors, and helps operate the internal AI hosting platform (PCA) — a great entry point into AIOps for someone who already thinks and works in an…
What you'll do
- Basic infrastructure fundamentals as a must: Linux basics (plus basic Windows administration), scripting basics (Python/Bash), and basic cloud/networking concepts
- Working familiarity with CI/CD tooling (Azure DevOps, Jenkins, GitLab CI, GitHub Actions, or similar) — has used these tools, not necessarily built pipelines from scratch
- Working familiarity with containers (Docker, Kubernetes, Helm) — conceptual understanding and basic hands-on use
- Comfort working within a ticketing/ITSM system, handling first-line triage and escalation per a defined SLA
- Comfort working in Agile/Scrum teams
What you need
- 1–3 years in software engineering
- Python
- Git
- Kubernetes
- LLMs
- CI/CD
- Azure
- Any graduate
Good to have
- Prompt engineering
- Bash
- Jenkins
- Helm
- Docker
- Linux
What you get
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