Senior Engineer

About the role

From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. This position is for a lead Product and Technical Service technician coordinator who is under minimal supervision.

What you'll do

• Support & provide service via calls, emails and tickets
• Work on provided offline activities
• Follow given SOP’s and flag any unresolved issues, escalations to L2
• Analyse different systems and energy data to find potential for energy optimization
• Work on projects that requires data mining, analysis & presentation

What you need

• 2–5 years in software engineering
• SOP writing
• Root cause analysis
• B.Tech or B.E.