Senior Engineer, Systems Engineering

About the role

The Salesforce Senior Developer on the Salesforce AI Team will play a pivotal role in designing, building, and deploying intelligent, AI-powered Salesforce solutions that transform how Cencora leverages its CRM platform.

What you'll do

• Design, develop, and deploy AI-powered Salesforce solutions leveraging Agentforce , Einstein AI , Einstein Copilot , and Einstein Bots
• Build and configure AI Agents using Agentforce, including defining agent topics, actions, and instructions to automate complex business workflows
• Develop custom Apex , Lightning Web Components (LWC) , and Salesforce Flows to extend and integrate AI capabilities into core Salesforce processes
• Design and implement prompt templates and Prompt Builder configurations to power generative AI features across Salesforce clouds
• Integrate Salesforce AI features with external LLMs and third-party AI/ML platforms via REST/SOAP APIs

What you need

• 5–9 years in software engineering
• Git
• Salesforce
• LLMs
• Machine learning
• CI/CD
• Prompt engineering
• B.Sc or B.Tech or B.E. or BCA

Good to have

• System design
• AWS
• Root cause analysis
• Azure
• CRM