Senior Production Analyst Developer

About the role

We’re looking for a Senior Production Analyst Developer to join our Production Support function in Pune. This is a hands ‑ on, code ‑ focused role for engineers who enjoy working close to live systems and taking ownership of real production issues.

What you'll do

• Investigate and resolve production issues through code‑level debugging, log analysis, workflow tracing, and SQL data analysis
• Identify root causes of recurring incidents and implement permanent fixes via code or configuration changes
• Deliver fixes end‑to‑end, including implementation, validation, and regression testing
• Write and maintain unit tests to ensure solution quality and prevent regressions
• Design and build small automations, scripts, or tooling to reduce manual operational effort

What you need

• 5–9 years in software engineering
• SQL
• Git
• .NET
• C#
• ServiceNow
• Regression testing
• Any graduate

Good to have

• Test cases
• SQL Server
• Splunk
• SOP writing
• Root cause analysis