Senior Staff Site Reliability Engineer

About the role

You will operate as an Incident Commander during critical events, set the technical direction for reliability engineering across multiple teams, and build the automation, observability, and AI-assisted tooling that reduce operational toil and raise reliability over time. You will also mentor and grow SRE talent as we scale the practice in India.

What you'll do

• Lead major incidents end to end — driving triage, cross-team coordination, decision making, and executive communication across global time zones
• Build automation for incident detection, triage, communication, and remediation, replacing manual runbooks with self-healing systems
• Improve observability and signal quality to enable earlier detection, reduce alert noise, and eliminate reliance on user-reported issues
• Drive root cause analysis and translate learnings into systemic fixes, automation, and prevention mechanisms; raise the bar on post-incident review quality across the org
• Apply AI and data-driven techniques — LLMs, anomaly detection, signal correlation — to enhance incident triage, summarisation, and decision support

What you need

• 10–18 years in devops & cloud
• AWS
• Kubernetes
• Terraform
• Linux
• CI/CD
• Docker
• M.Sc or B.Tech or B.E. or B.Sc or BCA

Good to have

• GCP
• Python
• Azure
• Prometheus
• Grafana
• LLMs