Senior Team Member

About the role

The associate will report to an FLM and will be working as an IC Associate will be responsible for resolving queries raised by clients, internal departments, BOFA branches and External Banks and providing a resolution in a timely manner Understand, interpret process procedures and regulations Willingness to work in late shifts and in rotational shifts.

What you'll do

• Deliver and manage individual targets and contribute towards process metrics
• Investigating and identify root cause for an enquiry
• Review nostro accounts & ensure all outstanding debits & credits are cleared as per timelines
• Work Timings* Shift Timings: Rotational - Working hours as per business requirement of region supported – 24*7 Job Location* GGM

What you need

• 2–5 years in frontend & mobile
• MBA or B.Com or M.Com

What you get