Senior Technical Lead

About the role

Overall, 4- 6 years of relevant experience in Telecom Domain Perform second level troubleshooting using tools and utilities to resolve network related issues. Heath Check and Maintenance Operations on in scope network elements and infrastructure Severity 1 to 4 Incident triage, support, management, restoration, recommendations

What you'll do

• Perform second level troubleshooting using tools and utilities to resolve network related issues
• Work with Major Incident Management team for Major Incident Resolution
• Provide Support for network configurations, expansions, installations, and updates
• Maintain and update all network documentation, process configurations
• Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs

What you need

• 5–9 years in software engineering
• Firewalls
• Root cause analysis
• Routing and switching
• Telecom
• Any graduate