SeniorAdministrator - IT Operations Management, RESTful API, Angular

About the role

The Senior Administrator for Tools & Automation is responsible for providing advanced technical support and troubleshooting for IT Operations Management (ITOM) tools, primarily focusing on ServiceNow (SNOW) and REST/SOAP APIs. This role plays a critical part in ensuring a high-quality customer experience through effective incident resolution, root cause analysis, and proactive improvements in support processes.

What you'll do

What you need

• 1–3 years in frontend & mobile
• REST APIs
• Angular
• Root cause analysis
• ServiceNow
• Any graduate

Good to have

• ITIL

What you get