Service Reliability Engineer- Apple Data Platforms

About the role

The Apple Services Engineering team (ASE) is one of the most exciting examples of Apple's long-held passion for combining art and technology. Within ASE, the Apple Data Platform SRE team keeps a massive, multi-cloud platform running for thousands of internal engineers building the next generation of data and AI products at Apple.

What you'll do

• Operate with a customer-centric mindset to screen, monitor, and triage production and non-production environments encompassing data processing, ML/AI
• Participate in a rotating on-call schedule across supported services, including occasional weekday and weekend coverage
• Serve as a primary point of contact for internal customers seeking technical resolution — clearly communicating status, root cause, and next steps during active issues
• Own the operational health of big data platform services as SME — driving reliability, support, and customer guidance
• Partner with dev teams across time zones to own the customer experience for services — understanding architecture and establishing the observability benchmarks

What you need

• 1–3 years in data science & ai
• Python
• Spark
• Airflow
• AWS
• Machine learning
• IAM
• B.Sc or B.Tech or B.E. or BCA

Good to have

• SQL
• ETL
• CI/CD
• Prototyping
• Kubernetes
• Prometheus