ServiceNow Developer SAM

About the role

We are seeking a ServiceNow ITAM Developer to join our ServiceNow Platform Team. This role is a key driver in our mission to manage the full lifecycle, compliance, and financial impact of our global technology footprint. You will serve as the technical SME for Software Asset Management (SAM) and Hardware Asset Management (HAM), ensuring our platform delivers an accurate, real-time view of asset visibility and cloud consumption.

What you'll do

• Lead technical delivery for ServiceNow SAM and HAM, focusing on the Content Library, Normalization engines, and Reconciliation processes
• Partner with business stakeholders to analyze asset management business processes and implement automated workflows that drive license reclamation and cost-avoidance…
• Build, configure, and maintain integrations with SaaS connectors (e.g., Salesforce, Workday
• Build and maintain automated workflows for the hardware lifecycle, following Common Service Data Model (CSDM) best practices to keep the Asset and CI tables in sync
• Implement HAM Pro features like Hardware Model Normalization, Mobile Asset Tracking, and Asset Inventory Audit workflows

What you need

• 3–5 years in software engineering
• ServiceNow
• JavaScript
• AWS
• IAM
• Intune
• GCP
• Any graduate

Good to have

• Reconciliation
• Machine learning
• Salesforce
• Workday
• NetSuite
• Data modelling