ServiceNow ITOM Developer

About the role

We are seeking a highly skilled ServiceNow Developer with deep expertise in ITOM & ITSM to drive modernization efforts on the ServiceNow platform. This role is integral to designing, implementing, and optimizing advanced ServiceNow solutions that enhance IT operations, automate workflows, and improve service reliability.

What you'll do

• Lead the design, development, and implementation of ITOM solutions within ServiceNow, focusing on Discovery, Service Mapping
• Design and optimize workflows, automation, and integrations that align ServiceNow capabilities with enterprise IT strategies
• Provide expertise in ITSM module implementations, including Incident Management, Change Management, Service Catalog, and Service Portal, to improve IT service delivery
• Collaborate with stakeholders across IT and business units to analyze requirements, define technical specifications, and deliver scalable, high performance solutions
• Drive best practices in ServiceNow development, including scripting (JavaScript, PowerShell), business rules, UI policies, and API integrations (REST, SOAP, LDAP

What you need

• 3–6 years in software engineering
• ServiceNow
• JavaScript
• PowerShell
• HTML
• Agile
• Reconciliation
• Any graduate