SME - Microsoft PowerBI,Windows Powershell, Python

About the role

The Power Platform & AI Specialist will provide operational support, troubleshooting and user enablement for the organisation’s Microsoft Power Platform and Copilot services. The role focuses on resolving issues, maintaining service quality and helping makers and users across Power Apps, Power Automate, Dataverse, Copilot Studio and Microsoft 365 Copilot.

What you'll do

• Provide operational support: Deliver second- and third-line support; diagnose apps, flows, connectors, gateways, permissions, capacity
• Maintain services: Monitor failures, service health and recurring issues; update connections, ownership, documentation and known-error records
• Help establish governance: Support service owners in defining environment, DLP, security, sharing, lifecycle and support standards; gather governance evidence
• Help establish service ownership: Assist in defining ownership roles, support boundaries, service catalogue entries, escalation paths, operational metrics, risk records
• Support lifecycle and assurance: Assist with solution reviews, testing, releases, deployment pipelines, rollback and retirement, checking data access, identity

What you need

• 1–3 years in software engineering
• Python
• Power BI
• PowerShell
• Windows
• Git
• Power Apps
• Any graduate

Good to have

• Power Automate
• Office 365
• DLP
• Azure