Software Development Manager

About the role

The team builds integrations and platform capabilities that empower Customer Success teams to drive customer adoption, engagement, retention, and business outcomes at scale. In this role, you will lead, hire, develop, and grow a team of talented engineers while remaining closely connected to the technology.

What you'll do

• Lead, mentor, and develop a team of software engineers across back-end, full-stack, and platform engineering domains
• Conduct regular performance reviews, career development discussions, coaching, and technical mentoring
• Support hiring efforts, including technical interviews, onboarding, workforce planning, and team growth
• Provide technical guidance and architectural oversight for back-end services, full-stack applications, integrations, and distributed systems
• Partner with Principal Engineers and Architects to align system architecture with long-term platform strategy

What you need

• 10–18 years in software engineering
• Node.js
• System design
• AWS
• JavaScript
• CI/CD
• React
• M.Sc or B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA

Good to have

• Jenkins
• Machine learning
• ETL
• Test automation
• Customer success