Software Engineer, Backend - L3 (Python)

About the role

What we want to accomplish and why we need you? Haptik is a leader in Conversational AI, offering commerce, marketing and customer care solutions, having reached over 500 million devices, and processed over 10+ billion AI driven interactions over the past decade. Haptik has been at the forefront of the AI revolution, which today is at the center of the world’s attention.

What you'll do

• Design, build, and maintain high-performance, scalable, and secure backend services that power Haptik’s conversational AI products
• Own the complete lifecycle of features — from requirements gathering, technical design, development, testing, deployment, to monitoring in production
• Write clean, efficient, maintainable code and perform peer code reviews to uphold engineering excellence
• Work closely with cross-functional teams — Product, QA, DevOps, and Client Engineering — to deliver features that create real impact for enterprise customers
• Identify system bottlenecks, troubleshoot production issues, and drive continuous improvements in performance and reliability

What you need

• 7–13 years in software engineering
• Python
• SQL
• PostgreSQL
• MongoDB
• AWS
• Redis
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Git
• Kafka
• Agile
• FastAPI
• JIRA
• RabbitMQ