Software Tooling Support Engineer

About the role

Responsible for supporting, configuring, and continuously improving the software engineering tooling ecosystem used by R&D teams across the organization. The role helps ensure that tools supporting planning, collaboration, coding, testing, building, securing and deploying software remain reliable, efficient and aligned with the needs of engineering teams.

What you'll do

• Responsible for supporting, configuring, and continuously improving the software engineering tooling ecosystem used by R&D teams across the organization
• Provide functional and operational support for assigned software engineering tools and platforms
• Resolve incidents, service requests, and user-reported issues within agreed service levels
• Support users with application usage, access management and configuration-related requests
• Collaborate with support teams and suppliers to ensure effective service delivery

What you need

• 1–3 years in it support & networking
• JIRA
• Confluence
• Git
• Jenkins
• Any graduate