Solution Architect

About the role

The ITOM/ ITAM Architect designs the enterprise-wide strategy for CMDB, ITOM, and IT Asset Management on the ServiceNow platform. You will create a cohesive architecture that unifies asset data from disparate sources and embeds asset management processes into the fabric of IT Service Management operations..

What you'll do

• Design the comprehensive solution architecture for the entire ITAM suite (HAM Pro, SAM Pro, Contract Management)
• Define the data governance model for asset information, ensuring data quality and integrity
• Define strategic solutions to incorporate CMDB & ITOM information into ITSM Operations to automate & optimize ITSM processes
• Architect the integration strategy with all relevant systems, including End- Point management, Security, IAM, and discovery tools
• Develop a strategic roadmap for expanding CMDB & ITAM capabilities to include all facets of Asset Management, Cloud, and Infrastructure

What you need

• 8–14 years in software engineering
• JavaScript
• ServiceNow
• Stakeholder management
• Agile
• IAM
• Financial reporting
• Any graduate