Sr. Demo Engineer

About the role

We are seeking a Senior Demo Engineer to join our global Demo Engineering team, serving as the lead escalation point for technical operations and demo environment tickets within the EMEA region. In this role, you will ensure the reliability, performance, and availability of demo environments used daily by Sales Engineers and field teams.

What you'll do

• Regional Escalation & Technical Support
• Serve as the primary senior technical contact and escalation point for all EMEA demo environment issues and support tickets
• Perform deep technical triage, root-cause analysis, and rapid remediation for environment failures, configuration drift, and service interruptions
• Partner closely with regional Sales Engineers (SEs) to provide timely ticket updates, operational guidance, and resolution SLAs
• Cloud Infrastructure & Systems Operations

What you need

• 5–9 years in devops & cloud
• AWS
• Terraform
• GCP
• Azure
• Ansible
• Python
• Any graduate

Good to have

• Bash
• PowerShell
• IAM
• Fleet management
• Playwright
• Selenium