Sr Service Operations Associate

About the role

In this role, you will have the opportunity to work directly with Gartner’s service delivery group and respective leaders with the central goal of driving productivity… Own and accountable for boosting R&P coverage by running client outreach operations for a large portfolio of clients. Sending scheduling/campaign outreaches through a campaign management tool

What you'll do

• Own and accountable for boosting R&P coverage by running client outreach operations for a large portfolio of clients. Partner and enable services teams on client…
• Creating Validation trackers in google sheets/ excel, incorporating client details and inputs required by the Services delivery associates for scheduling
• Owning the end to end execution of any critical scheduling process for the entire BU. E.g.: Owning various process tracker, running specialized outreaches campaigns

What you need

• 3–6 years in operations
• Excel
• Any graduate