Staff Site Reliability Engineer - Confluent Cloud Infrastructure

About the role

You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'l have the tools and opportunities to advance your career while creating software that changes the world.

What you'll do

• Proactive Reliability Engineering (~75% of role)
• Analyze systemic failure patterns and design improvements that prevent incident recurrence
• Define and maintain SLO/SLA frameworks; use error budgets to guide reliability investments
• Build tooling and automation to reduce incident response toil and scale team impact
• Own Rootly configuration, workflows, and integrations with PagerDuty, Jira, Confluence, and Slack

What you need

• 6–10 years in devops & cloud
• AWS
• CI/CD
• Kubernetes
• GCP
• Azure
• Incident response
• Any graduate

Good to have

• Kafka
• Git
• JIRA
• Root cause analysis
• Confluence