Staff Software Engineer - AI Engineer

About the role

This role powers Tekion’s AI‑native, end‑to‑end automotive platform by turning unified dealership data across DMS, CRM, Digital Retail, Service, and Payments into real‑time intelligence. You’ll operationalize a graph‑based contextual ecosystem so agents can retrieve the right context, enforce policy, and personalize experiences that drive measurable dealer outcomes.

What you'll do

• Build and run the LLM control plane/gateway: smart routing, rate limits/quotas, failover, and token/cost tracking
• Ship a unified API and SDKs (REST/gRPC) with normalized schemas, structured outputs, caching, and full observability (traces/logs/metrics)
• Enforce safety and privacy by default: content filtering, prompt/response validation, and PII redaction
• Enable multi‑model, multi‑vendor use LLMs with automated canarying and versioning
• Own the agent runtime: tool registry, permissions, function calling, grounding, and retrieval

What you need

• 6–10 years in data science & ai
• Machine learning
• LLMs
• MLOps
• Python
• Airflow
• Spark
• Any graduate

Good to have

• AWS
• Docker
• Kubernetes
• Kafka
• gRPC
• CI/CD