Staff Software Engineer

About the role

We’re looking for a full-time Staff Software Engineer to join our Engineering team reporting to the Director, AI Engineering. This role is a hybrid role based out of our Bengaluru, India location. In this role, you'll play a key role in building Atlas, Gainsight's AI Agents platform for Customer Success, by owning agentic product features end-to-end—designing, building, shipping, and iterating to measurably increase customer adoption.

What you'll do

• Approach problems with an agentic mindset, thinking in terms of autonomous workflows, reasoning, and adaptive systems
• Own features end-to-end : design, build, ship, and iterate with minimal hand-holding
• Drive solution approach for your projects, proactively flagging risks and trade-offs early and communicating them clearly to stakeholders
• Design for scale and reliability from the outset, given the pace at which this platform is growing
• Partner closely with product, design, and FDEs to shape plans, not just execute them

What you need

• 4–7 years in software engineering
• System design
• Python
• LLMs
• Prompt engineering
• Lean
• Customer success
• B.Tech or B.E. or B.Sc or BCA

Good to have

• JavaScript
• React

What you get