Staff Technical Solutions Engineer (Platform)

Databricks·Bengaluru

Pay not stated12–22 yrsFull-time

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About the role

We are seeking a highly skilled Frontline Staff Technical Solutions Engineer with over 12+ years of experience to join our Platform Support team. This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing complex technical challenges, and ensuring the seamless operation of our data solutions.

What you'll do

Provide expert-level troubleshooting, diagnostics, and resolution for complex problems affecting system performance and reliability
Conduct thorough root cause analyses and develop preventive measures to avoid recurrence
Documentation and Knowledge Sharing: Create and maintain detailed documentation on support procedures, known issues, and solutions
Contribute to internal knowledge bases and create training materials to assist other support engineers

What you need

12–22 years in software engineering
AWS
Databricks
Linux
GCP
ETL
Spark
B.Tech or B.E. or B.Sc or BCA

Good to have

Kafka
NoSQL
CI/CD
Hadoop
Azure

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