Support Engineer - WMS & PL/SQL

About the role

Support Engineer - WMS & PL/SQL at JDA. Core responsibilities to support the global customers using Dispatcher Warehouse Management System (WMS) application.

What you'll do

• Core responsibilities to support the global customers using Dispatcher Warehouse Management System (WMS) application
• Gaining knowledge to become a techno-functional expert in WMS product
• Taking ownership of customer issues and resolve them by analysing the logs and source code
• Raising requests with PD team to fix existing application issues
• Having effective customer communication

What you need

• 2–5 years in it support & networking
• WMS
• SQL
• C
• ServiceNow
• Troubleshooting
• Shell scripting
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Java
• JavaScript
• Oracle Database
• Spring Boot
• REST APIs
• JIRA