Systems Integration Specialist

About the role

Provide L1, L2 and L3 support for software applications. Troubleshoot and resolve application-related issues for end-users. Collaborate with developers, IT teams, and external vendors to address issues and implement fixes.Escalate unresolved issues to higher-level support or specialized teams. Monitor scheduled Jobs and ensure their successful completion.

What you'll do

• Provide L1, L2 and L3 support for software applications
• Troubleshoot and resolve application-related issues for end-users
• Collaborate with developers, IT teams, and external vendors to address issues and implement fixes.Escalate unresolved issues to higher-level support or specialized teams
• Monitor scheduled Jobs and ensure their successful completion
• Perform routine maintenance tasks, including system updates, backups, and configuration changes

What you need

• 3–6 years in software engineering
• Informatica
• SQL Server
• ITIL
• Root cause analysis
• Any graduate

What you get