highlisted

Team Leader

TaskUs·Mohali, Chandigarh

Pay not statedSenior levelFull-time

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About the role

Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules.

What you'll do

  • Manage the day-to-day planning and operations of your team

What you need

  • 6–10 years in customer support & success
  • CRM
  • Customer service
  • Zendesk
  • Communication
  • Any graduate

Good to have

  • Chat support

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