Teammate

TaskUs·Greater Noida, Delhi NCR

Pay not statedJunior levelFull-time

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About the role

Teammate at TaskUs. Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction.

What you'll do

Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction
Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels
Navigate internal and external documentation and resources to provide world-class service
Identify and escalate priority or unresolved issues to appropriate internal teams
Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures