Technical Account Manager

About the role

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. You can verify the authenticity of any SOTI job opportunities by visiting SOTI Careers. SOTI shall not be liable for any fraudulent recruitment activities carried out by unauthorized individuals or organizations.

What you'll do

• Responsible for developing and maintaining a strong relationship with Enterprise customers (up to an approximate licence device count of 5,000)
• Responsible for developing and maintaining SME-level knowledge for SOTI MobiControl and learning 1 additional SOTI One Platform product to support Enterprise Customers
• Deliver Quarterly Business Reviews including product roadmap (when available) in accordance with customer's requirements
• Provide ad-hoc technical consultancy, advice and guidance using product and general technical expertise
• Regularly attend TAM/Support sync meetings to assist and contribute towards the timely resolution/escalation of your customer's support cases

What you need

• 4–7 years in sales
• Sales
• TCP/IP
• Windows Server
• SQL Server
• Android
• Firewalls
• Any graduate

Good to have

• Root cause analysis
• Business analysis
• JIRA
• Roadmapping