Technical Experience Specialst

About the role

Technical Experience Specialst at HighLevel. Deeply understand the needs of more technically advanced and higher-potential trial customers.

What you'll do

• Deeply understand the needs of more technically advanced and higher-potential trial customers
• Conduct advanced consultative trial engagements via Zoom, focusing on solution alignment, value articulation, and conversion outcomes
• Manage a higher-value pipeline of trial customers through proactive outreach, consistent follow-up, and disciplined pipeline management
• Own and execute your trial nurture and follow-up strategy across channels, ensuring timely engagement and progression toward conversion
• 50%+ engagement rate across assigned leads

What you need

• 2–5 years in customer support & success
• CRM
• Marketing automation
• SEO
• Sales
• Communication
• Any graduate