Technical Incident Manager

About the role

Technical Incident Manager at Srmtech. Serve as Incident Commander for Sev 1–4 incidents, owning coordination.

What you'll do

• Serve as Incident Commander for Sev 1–4 incidents, owning coordination
• Communication, and resolution from declaration to closure
• Perform initial triage — gather basic diagnostics, follow runbooks — then escalate to the
• Right owner with a clear summary of findings and impact
• Own the incident retro process: scheduling, facilitating blameless postmortems, and

What you need

• 3–6 years in cybersecurity
• Incident response
• Root cause analysis
• JIRA
• Confluence
• Any graduate

Good to have

• ITIL